All rights reserved. No part of this website may be copied or reproduced in any form without the express written permission of the copyright holder. All intellectual and proprietary rights relating to this website remain the property of MotoGB. MotoGB is a registered trademark. Certain vehicle valuation data and other vehicle information (including vehicle codes and descriptions) on this website is provded by CAP Motor Research Limited ('CAP'). CAP data and software is protected by copyright and database right, all rights reserved to CAP.
You may not create any hyperlink or other similar form of connection to this website without the express written permission of Motogb and the use of this website within in any other website by the use of framing or otherwise is strictly prohibited.
Whilst Motogb makes every effort to ensure that the information contained in this website is accurate and current, we give no warranty or undertaking as to the quality, or freedom from error, of the contents of this website. The access or use by you of the contents of this website is entirely at your own risk. MotoGB does not make any representation or warranty and expressly disclaims any and all such warranties and terms in respect of any products, services, information or materials. Depending upon the specification, purchasing a new vehicle may involve a time delay between ordering the vehicle and taking delivery.
The development of MotoGB products and services is continuous and published information may not be up to date. It is important to check the current position with Motogb. Motogb may at any time and from time to time without prior notice to you discontinue the website either permanently or temporarily or change any of these terms and conditions without affecting any accrued rights or liabilities.
Motogb shall not be liable for any claims or losses of any nature, arising indirectly or directly from use of the data or material on this site, unauthorised access to this site, the accuracy, timeliness or completeness of the contents of the website or otherwise howsoever arising (except liability for personal injury or death arising from negligence or to the extent required by law). You agree to indemnify Motogb for any loss or damage suffered by Motogb arising out of your use of this website and/or your breach of the terms and conditions of use.
Prices and vehicle details including mileage may differ from that shown. As the vehicles shown are used vehicles the specification may not be as standard. Additional mileage may be incurred due to use of vehicles for demonstration purposes. Offers, prices and vehicle details may be subject to change. Please ensure that a vehicle has any specific feature that is important to you prior to purchase.
Prices and vehicle details including mileage may differ from that shown. As the vehicles shown are used vehicles the specification may not be as standard. Additional mileage may be incurred due to use of vehicles for demonstration purposes. Offers, prices and vehicle details may be subject to change. Please ensure that a vehicle has any specific feature that is important to you prior to purchase.
We do everything we can to ensure that the prices on our and other companies websites are correct, and we try to keep our prices constant. Sometimes we need to change the cost of a product, either up or down.
Maintaining the security of your data and ensuring that you are in control of how your data is handled is a priority at Motogb We are dedicated to ensuring that we are transparent about the data that we collect about you, how we use it and the conditions whereby we may disclose your data to others. We will ensure that your data is kept secure and that you are aware of the steps we have taken to ensure the security of your private information.
For more information please visit www.motogb.co.uk/terms-and-conditions/privacy-notice/
Credit Intermediary/Broker Status Disclosure
We can introduce you to a limited number of lenders to provide funding for your vehicle. They may incentivise us for introducing you to them.
Trading Companies and Full Trading Name MotoGB Ltd
Registered Office
White Bear Yard Park Road Adlington Chorley Lancashire PR7 4HZ
This website is provided by MotoGB Ltd. By accessing our website you are deemed to have accepted these terms. If you do not agree to them you must not use our website. We may at any time revise these terms of use. You should therefore check these terms of use every time you visit this website to review the conditions applicable to your current use of the website. MotoGB is incorporated in England and Wales and maintains this website from the United Kingdom. We make no representation that content in the site is appropriate or available for use in other locations. Those who choose to access this website from other locations do so on their own initiative and are responsible for compliance with local or national laws, if and to the extent local and national laws are applicable. These terms are governed by English law and you agree to submit to the non-exclusive jurisdiction of the English courts in the event of any dispute.
MotoGB has taken all reasonable care in the preparation of the contents of this website and intends that the information is accurate at the time it is uploaded. However, such information can be subject to change and therefore we do not warrant its accuracy. Particulars are for illustration only. We operate a policy of continuous product development and individual features may vary from time to time. Consequently, these particulars should be treated as general guidance only and do not constitute a contract, part of a contract, or a warranty. You should take appropriate steps to verify any information upon which you wish to rely. To find out more about any available Franchise, we advise that you to visit HQ during opening hours you may also speak direct to one of our (ASM) Sales Advisers. MotoGB shall not be liable for damages of any kind or nature whatsoever arising out of or related to the use of this website or the information it contains.
MotoGB accepts no liability for the contents of any website operated by a third party which may be accessed via links from this website. Any such links are provided for your convenience only and do not imply that MotoGB approves or recommends the contents of such sites. It is not permitted to create a link to this website without the written permission of MotoGB.
MotoGB accepts no liability for any damages to or viruses that may infect your computer equipment, software or other property as a result of your browsing or use of this website or your downloading of any material. You are advised to take all appropriate safeguards before downloading any material.
The information on this website is intended for use by UK residents who are interested in becoming a franchise dealer from MotoGB. MotoGB shall have no liability whatsoever to visitors from either the UK or any other jurisdiction who view the information contained on this website for any other purpose. If any provision of these website terms of use is deemed unlawful, void or for any other reason unenforceable, then it shall be deemed severable from these terms of use and shall not affect the validity and enforceability of any remaining provisions.
Only the Company Directors are authorised to Sign for any domestic or commercial agreements or any other contracts on the behalf of the motogb Group, No other individuals nor implied have authority to sign for any particular agreements or contracts on the behalf of the company.
All material appearing on this website is subject to copyright and no part may be reproduced in any form (including storage in any medium by electronic means) without the written permission of the copyright owner. However, you may copy or download material for commercial use only. No alterations or additions may be made to the material on the website.
If you wish to return any parts please complete and return the Parts Returns Form found on www.shop.motogb.co.uk to request authorisation for the return.You have 30 days to return the parts. You will need to provide the invoice number on which the goods were supplied and a reason for their return. The request will be investigated and if authorised, you will be contacted and issued a returns authorisation number. This number should be noted on a returns authorisation form that must be fully completed and returned with the goods. The issue of a returns authorisation number does not in any way imply that the goods returned will be credited in part or full. It is the responsibility of the dealer to return the goods to us. However, due to the size or weight of the goods it is agreed that MotoGB will collect them, please ensure that the goods are adequately packed for transportation. MotoGB will not be liable for any damage to returned goods due to inadequate packaging, whether on MotoGB’s transport or a third-party carrier. A handling charge of up to 25% will be incurred on the return of all units, and collection charges will be applied where necessary if for reasons other than warranty.
Any damaged or missing items must be reported within 7 days. MotoGB Authorised Dealers have 30 calendar days (from invoice date) to submit any claims and a further 30 days to return the item after authorisation. Items with a trade value of less than £20.00 will not be accepted for return. Any parts returned to us should be in their original packaging and fit for re-sale. Goods returned without authorisation will not be credited. In such cases the Dealer may arrange, at his/her cost to have the goods returned to him/her, otherwise the goods will be disposed of.
Dealer Hub portal is compulsory for all MotoGB Vehicle Dealers and free at point of use. MotoGB will differentiate between the following methods of spare parts order: It is the responsibility of the Dealer to advise MotoGB if they wish to cancel any back orders. Dealers can cancel their back-orders via emailing us.
Spare Parts and Accessories Despatch
Orders received before 3.00pm for parts in MotoGB’s stock will be despatched the same day, but larger packages may be shipped with MotoGB scheduled deliveries of Products unless specifically requested, in which case, an extra carriage charge will be made. Please Note: All orders are processed subject to approval from our Credit Control Department.
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Motogb Ltd and its subsidiaries (collectively referred to as “motogb”, “Motogb Motorcycles & Scooters” “we” or “us” in this notice).
Maintaining the security of your data and ensuring that you are in control of how your data is handled is a priority at Motogb We are dedicated to ensuring that we are transparent about the data that we collect about you, how we use it and the conditions whereby we may disclose your data to others. We will ensure that your data is kept secure and that you are aware of the steps we have taken to ensure the security of your private information.
Motogb takes the security of your data very seriously and strictly adheres to guidelines published in the United Kingdom Data Protection Act 2018 and the General Data Protection Regulation 2016/679 which is applicable from 25th May 2018. Any questions relating to this notice and our privacy practices should be sent to: sales@motogb.co.uk
In addition to our Data Protection & Privacy, Information and Cyber Security Policy (available at www.motogb.co.uk) this notice applies whether you visit one of our dealerships or our website, and aims to provide you with information about:
Personal data we collect
How we may use your personal data
Your legal rights relating to your personal data
We will only collect relevant data to enable us to carry out the service you have requested or accessed, below we have set out in more detail about the personal data we collect and why we collect it. We review our retention periods regularly and will only hold your data for as long as it is necessary for the original purpose it was collected for, as required by law or as set out in any relevant contract we have with you.
To make an online vehicle service or MOT booking via www.motogb.co.uk or over the phone, we require your name, contact information and vehicle details. This information is required so that we can arrange your booking for you at your chosen dealer and send you your booking confirmation through your preferred contact method (email or SMS).
If you have purchased a vehicle from Motogb or you have previously had a service at one of our dealerships our aftersales system will have stored your information, along with your service and MOT due date. We will send you our yearly service/MOT reminder as we feel it will be in your Legitimate Interest to know when these events occur. You can object to receiving these reminders at any time.
As an existing customer, should you choose to book your next service via our service reminder we may use a cookie to pre-populate your details to avoid you having to type in details on subsequent visits.
If you do not visit our dealership for more than 26 months, your details will be deleted for marketing purposes but may be retained for Contractual Obligation had you purchased your vehicle from us within the last 7 years.
When you search for a new or used vehicle on our website we may store information on the vehicles you searched for and viewed in a cookie so that we can provide personalised content, and suggest other vehicles you may also be interested in.
If you enquire about one of our vehicles we require your name, email address and contact telephone number to able us to respond to your enquiry. We also request your postcode to enable us to send your enquiry to your nearest Motogb Franchise Dealer Partner. We will continue to discuss your enquiry with you for up to 12 months after your initial enquiry or if applicable, the new vehicle you enquired about becomes available (whichever is greater).
If you book a test Ride or take a courtesy Bike from our service department we require a copy of your driving licence, we will store a copy of this in case of any speeding, parking or other motoring offence that may occur.
If you request to move a vehicle to your nearest Motogb Franchise Dealer Partner via our Move me Closer service we will require your name, email address, and contact telephone number. We will contact you to arrange and confirm the transfer of your chosen vehicle to your selected dealer. A soft credit search may be carried out before confirmation of your Move Me Closer request. Our soft credit search will not leave a footprint on your credit history and will not impact your credit rating.
If you request a valuation for your current vehicle we require your vehicle details including registration number, and mileage, plus your name, email address, and telephone number so that we can send you your indicative valuation. If you decide not to proceed with your valuation we will delete your details after 12 months of your valuation.
If you decide to purchase a vehicle from Motogb, at the point of sale under a Contractual Obligation we will collect your full name, address, contact number, date of birth, driving licence details, payment details, details of the vehicle you are buying and, if applicable, details of the vehicle you will be using as a part exchange. Your details will not be used for marketing purposes unless you provide consent for us to do so. If you purchase a new vehicle we will be Contractually Obliged to send your details to the manufacturer for warranty, registration, and recall purposes.
If you require finance for your vehicle purchase, we will require additional information including marital and housing status, number of dependents, previous address, occupation, employer, business address, and bank details, in addition, we will also require proof of address (i.e. utility bill) and any other relevant information. With your permission, this information will be passed to our selected finance partners. Your personal information will be stored within your deal file which will be stored for 7 years. At the end of your finance agreement, we will contact you to discuss your end-of-finance arrangements and where applicable arrange the required arrangements to fulfill the contract – for example end of finance term vehicle return and appraisal.
We operate CCTV in all of our dealerships to monitor our premises, therefore your image and vehicle registration may be captured and stored for up to 30 days.
If you enter one of our competitions, we require your name, email address, and telephone number so that we can contact the winner. Competitions are subject to terms and conditions.
Should you call one of our dealerships or should we contact you in response to an inquiry, your phone call may be recorded and will be retained for a maximum of 3 months. The recording will be used for quality and training purposes only.
Where you have provided consent;
MotoGb uses your personal data for electronic marketing purposes and we may contact you to update you as per your selected marketing preferences; via email, text message, post, or telephone with offers, services, and other related products.
You have the right to opt out of receiving promotional communication at any time by;
Changing your marketing preference by selecting the ‘amend my preferences’ link located at the bottom of each of our emails.
Text STOP in response to a text message.
Contacting Motogb via the contact details set out in this notice.
Where there is a legitimate interest;
We may use and process your personal information where it is necessary for us to pursue our Legitimate Interest as a business for the following purposes;
When visiting our website, we may collect data directly from you as set out in this notice, as well as analysing your browsing and purchasing activity, both online and in dealership, along with your previous response to marketing communications. The results of this data (collected by Cookies) allow us to ensure that we contact you with information on products and offers that are relevant to you. To do so, we use automated profiling software.
Motogb recommend that you accept cookies for the following reasons;
They enable us to customise elements of our websites for you to provide you with relevant content and offers based on your previous browsing history.
We can recognize how many users are accessing our website so that we can ensure we have enough capacity and that our pages load within an acceptable time for visitors.
It helps us to identify errors with the website and resolve them effectively.
They allow us to collect statistical, anonymous information about how our visitors browse our site so that we can improve customer experience.
It informs us which sections of our site are the most popular and how we can improve those that do not perform well.
If you visit our website, you may receive personalised banner advertisements whilst browsing other websites including but not limited to search engines and social networking. Any banner advertisement you will see will relate to products you have viewed whilst browsing our website on your computer or other devices.
These advertisements are provided by Motogb using ‘Cookies’ placed on your computer or other device. You can remove or disable cookies at any time – see our cookies policy for more information.
Like many companies, we also use a range of digital advertising technologies like pixels, ad tags and specific services offered by some sites such as Facebook Custom Audience Service.
You may receive advertising based on information about you that we have provided to the social media platform or because, at our request, the platform has identified you as having similar attributes to the individuals whose details it receives from us.
For the Prevention of fraud and other criminal activities
To undertake credit checks for finance
To correspond and communicate with you
To comply with a request from you in connection with the exercise of your rights
For example – where you have asked us not to contact you for marketing purposes, we will keep a record of this on our suppression list in order to be able to comply with your request.
For accuracy of data
To keep our data up to data and accurate improvements can be made to our database e.g. by consolidating records we hold about you.
We may need to process your data to manage your queries, complaints, or claims and may result in us contacting you by the contact details you have previously provided.
Where required to perform a Contract with you;
We may use and process your personal data where it is necessary for the performance of a contract with you or in order to take steps at your request before entering into a contract with you including for the following purposes;
To exchange information for warranty/ aftersales to the relevant manufacturer of your vehicle.
The purchase of a vehicle
Where it is in your Vital Interest;
We may use your personal information to contact you if there are urgent safety or product recall notices to communicate to you or where we otherwise reasonably believe that the processing of your personal information may prevent or reduce any potential harm to you.
Where required to comply with our Legal Obligation;
We will use your personal data to comply with our Legal Obligation including: (i) to assist HMRC, the Police, the Driver and Vehicle Licensing Agency (DVLA) or any other public authority or criminal investigation body; (ii) to identify you when you contact is; and (iii) to verify the accuracy of data that we hold about you.
We use cookies to enhance the experience for visitors to our website. Cookies are small files which help us to track and identify visitor preferences which enable us to deliver relevant content and help visitors navigate the website.
You may wish to disable these cookies however disabling these cookies may prevent you from using certain parts of motogb.co.uk website efficiently. However if you wish to learn more about the cookie settings for your browser, please select the links below:
To learn more on how Google & Facebook cookies work on websites, please visit:
Our website collects a series of general data. This general data and information is stored in the server log files. General data includes (1) the browser types and versions used, (2) the operating system used by the accessing system, (3) the website from which an accessing system reaches our website (so-called referrers), (4) the sub-websites, (5) the date and time of access to the Internet site, (6) an Internet protocol address (IP address), (7) the Internet service provider of the accessing system, and (8) any other similar data and information that may be used in the event of attacks on our information technology systems.
When using general data and information, we do not draw any conclusions about visitors. Rather, this information is needed to (1) deliver the content of our website correctly, (2) optimise the content of our website as well as its advertisement, (3) ensure the long-term viability of our information technology systems and website technology, and (4) provide law enforcement authorities with the information necessary for criminal prosecution in case of a cyber-attack. Therefore, we only analyse anonymously collected data and information statistically, with the aim of increasing the data protection and data security of our enterprise, and to ensure an optimal level of protection for the personal data we process. The anonymous data of the server log files are stored separately from all personal data provided by individuals.
In order to make certain services available to you, we may disclose your personal information to third parties. We will only disclose the minimum amount of personal data in order to provide the service. We have data sharing agreements in place with each of our third-party suppliers and have completed the necessary security checks to ensure that your data is kept safe once it is passed to them. Our third-party suppliers only have the rights to use your data for the purpose of fulfilling the service required of them, they do not have marketing rights over your data, unless you have specifically expressed third party consent. Your data will be shared with third parties under the following circumstances;
If your enquiry leads to the purchase of a new vehicle your information will be shared with the relevant manufacturer for warranty, registration and safety recall purposes. We will ask for your consent to pass your information to the manufacturer for marketing purposes. We recommend that you read the manufacturers privacy policy to see how they will use your data.
If your enquiry leads to the purchase of a vehicle with a finance agreement, we will disclose your information to our selected finance partners. If you are accepted for finance, the finance company with become the data controller for your information and we recommend that you read their privacy policy to see how they will use your data.
To ensure that the data we hold remains up to date our databases we regularly cleanse our database.
When you provide us with your personal data we may ask you to set your marketing preferences with us so that you can choose (if any) the information you'd like to hear more about as set out in the 'When Consent is required' section. This may be done by;
Registering for offers via our website; or
Visiting one of our dealerships / contacting us via telephone
If you opt-in to receive marketing from manufacturers, we recommend that you read their privacy policy to see how they will use your data and how to alter your marketing preferences with them should you wish to in the future.
From time to time, we may ask you to refresh your marketing preferences by asking you to confirm that you consent to continue receiving marketing information from us.
You have a number of rights in relation to your personal information under data protection law. In relation to certain rights, we may ask you for your information to confirm your identity and, where applicable, to help us search for your personal information. Except in rare cases, we will respond to you within 30 days after we have received this information or, where no such information is required, after we have received your request.
You have the right to ask for a copy of the information we hold about you by emailing or writing to us at the end of this notice. This will be provided in a readable format (CSV) free of charge. We may not provide you with a copy of your information if this concerns other individuals or we have another lawful reason to withhold that information.
The accuracy of your information is important to us and we are working on ways to make it easier for you to review and correct the information we hold about you. In the meantime, if you change your name or address/email address, or you discover that any of the other information we hold about you is inaccurate or out of date, please let us know by contacting us via the details at the end of this notice.
Where we rely on your consent as the legal basis for processing your personal information, as set out under ‘How we use your personal data’ section, you may withdraw your consent at any time by contacting us using the details at the end of this notice. If you would like to withdraw your consent to receiving any direct marketing to which you previously opted-in, you can also do this by selecting the ‘amend my preferences’ link located at the bottom of our emails. If you withdraw your consent, our use of your personal information before you withdraw is still lawful.
You may contest to a decision made about you based on automated processing by contacting us on the details at the end of this notice.
In certain circumstances, you may ask for your personal data to be removed from our systems by emailing or writing to us at the address at the end of this notice. Unless there is a reason that the law allows us to use your personal information for longer, we will make reasonable efforts to comply with your request.
You may also ask us to restrict processing your personal data in the following situations;
Where you believe it is unlawful for us to do so.
You have objected to its use and our investigation is pending or you require us to keep it in connection with legal proceedings.
In these situations, we may only process your personal information whilst its processing is restricted if we have your consent or are legally permitted to do so, for example for storage purposes, to protect the rights of another individual or company in connection with legal proceedings.
Where we rely on your consent as the legal basis for processing your personal information or need to process it in connection with your contract, as set out under section ‘How we use your personal data’ you may ask us to provide you with a copy of that information in a structured data file. We will provide this to you electronically in a CSV file.
We may not provide you / transfer you a copy of your data if this concerns other individuals or we have another lawful reason to withhold that information.
You have the right to complain to the Information Commissioners Officer (ICO) if you are concerned about the way we have processed your personal information. Please visit the ICO website for further details.
Please contact us if you have any questions about our privacy notice or information we hold about you:
By email: sales(at)motogb.co.uk
Or write to us at: Data Protection Officer, Motogb Fairclough House Market Street Adlington Chorley Lancashire PR7 4EX
Any changes we make to our Data Protection & Privacy, Information and Cyber Security Policy or Privacy Notice in the future will be published on this page and, where appropriate, notified to you by email.
This notice was last updated: 9th April 2020
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If this Agreement has been completed either without any face to face contact between us and you (or anyone acting on your or our respective behalf) or away from our business premises, and in each such case you are also acting as a consumer, you may give us notice to cancel this Agreement without giving any reason.
This cancellation period will expire 14 days after the day on which you, or a third party on your behalf, takes delivery or otherwise acquires physical possession of the Goods.
To exercise this right to cancel, you must inform us of your decision to cancel this Agreement in writing by clear statement (e.g. a letter sent by post, fax or email) to the dealership address stated on the Invoice.
You may use the model cancellation form below if you wish.
To meet the cancellation deadline, it is sufficient for you to send your communication confirming your exercise of the right to cancel before the cancellation period has expired. If you cancel this Agreement, we will reimburse to you all payments received from you under this Agreement, without undue delay, and not later than:-
a) 14 days after the day on which we receive the Goods back: or (if earlier)
b) 14 days after the day you provide evidence that you have returned the Goods: or
c) If there were no Goods supplied, 14 days after the day on which we are informed about your decision to cancel this Agreement.
We may make a deduction from the reimbursement for loss in value of the Goods, if the loss is the result of unnecessary handling by you.
We will make reimbursement using the same means of payment as you have used for the initial transaction, unless you have expressly agreed otherwise, but in any event you will not incur any fees as a result of the reimbursement.
We may withhold reimbursement until we have received the Goods back or you have sent evidence of having sent back the Goods to us, whichever is the earliest.
You should send back the Goods or deliver them back to us at the address of the dealership shown overleaf, without undue delay and in any event not later than 14 days after the day on which you communicate your cancellation of this Agreement to us.
This deadline is met if you send back the Goods before the period of 14 days has expired. We will require that you bear the cost of returning the Goods to us.
You must take reasonable care of the Goods and will be responsible for any loss or damage from when they are delivered to you until when they are returned to us. You are liable for any diminished value of the Goods resulting from the handling other than what is necessary to establish the nature, characteristics and functioning of the Goods.
FOR DISTANCE SALES AND OFF-PREMISES SALES ONLY
Complete and return this form to us only if you wish to withdraw from the contract within the applicable 14 day cancellation period (see the relevant terms and conditions of business for further details)
This form should be returned to the dealership using the contact details stated on the Invoice. Dear Sirs
I/We [*] hereby give notice that I/We [*] cancel my/our [*] contract of sale of the following goods [*]/for the supply of the following service [*],
Ordered on [*]/received on [*]:________________________________________ Name of consumer(s) ______________________________________________ ________________________________________________________________
Address of consumer(s) ____________________________________________ ________________________________________________________________ Signature of consumer(s) (only if this form is notified on paper) __________________________________________________ __________________________________________________
Date: ______________________________________________