I purchased my new bike over the phone. When it was delivered, the driver was in a bit of a hurry to get to another destination, so I didn’t have the opportunity to check over the bike while he was with me. I found a scratched panel, which I sent pictures of to the salesman I had been dealing with. He swung into action, with no questions asked, he arranged bike collection, panel replacement and return of my bike, all at considerable expense to them, as I live in Scotland. I was so impressed by their offer that I asked them to send a replacement panel instead, which I fitted, so as to save them money. Hassle free, great attitude to customer service. Well done, keep up the good work
I purchased my new bike over the phone. When it was delivered, the driver was in a bit of a hurry to get to another destination, so I didn’t have the opportunity to check over the bike while he was with me. I found a scratched panel, which I sent pictures of to the salesman I had been dealing with. He swung into action, with no questions asked, he arranged bike collection, panel replacement and return of my bike, all at considerable expense to them, as I live in Scotland. I was so impressed by their offer that I asked them to send a replacement panel instead, which I fitted, so as to save them money. Hassle free, great attitude to customer service. Well done, keep up the good work
I've recently purchased a bike from this company and I've had excellent customer service and would highly recommend going here if you want a new bike quick and easy.
don't do salesman or any type of pushy sales.. This place is fantastic ? ? great guys and girls,,,, really friendly and no hard sell... have a look round and just a general chat with the staff..... ? Chris and the gang , great bunch ? ? ? New bike ? getting sorted,,,, Cheers guy's
Massive thanks to Carlo & Katheryn at Wigan Motorcycles. You have been brilliant ! Such great customer service throughout the process of buying a new scooter. Cheers folks.
I recently bought my second bike from Wigan Motorcycles. Due to injury I had to complete the whole transaction over the phone which I have to admit is not my favourite way to communicate. Steve (Smith) was very helpful, was easy to speak with and I did not feel put under any pressure at any time. This, I’m happy to say, matched the experience the first time I bought a bike from the company. So it’s a full five stars from me and a pat on the back for all the team involved in getting a bike built up and ready for the road. Keep on doing the good stuff
recently bought a bike from here there was a problem with the bike I honestly thought that they'd of fobbed me off but they never they went above and beyond what I expected and everything was sorted which has restored my faith in dealerships so this is a thank you to you Will and all the guys at Wigan motorcycles restoring my faith in dealerships and you've got a customer for Life thanks again
it’s 10pm and we’ve just go in the door back home. It’s too late to take the bike off tonight (in the dark) but we’ll use your ramp and attempt to get it in the garage tomorrow morning. Watch this space! :-) We just wanted to thank you so much for all your help and support today
Having just bought a bike from wigan motorcycles I'd highly recommend, great customer service from the moment I walked in to riding my new bike away, many thanks to Carl for making it a simple process,
Outstanding thank you very much ! We only popped in to have a look ???? and came away with a brand new GSXS 1000 . Great service thank you very much to all the team especially Carlo for my coffee Regards Mark & Amanda
Travelled up from Surrey to look at a first bike for my son, because of the terrific price. The manager and the rest of the Suzuki team could not have been more kind and helpful, from the initial telephone call and reserving the bike for a week, to the walk round and inevitable purchase, they were superb. The price was the best I could find anywhere in the country, and still the bike was serviced, and Datataged. Phenomenal! And that was with the clear knowledge that that due to the distance involved, it is highly unlikely we will revisit for servicing. I wish we lived closer, I cannot recommend them highly enough.
Purchased a Kawasaki versys 1000 excellent bike, many thanks to Carlo great guy to deal with and would recommend Wigan motorcycles ????
Although a remote purchase, I can't praise or thank the Wigan Yamaha Team especially & the Group MotoGB enough for the customer support in making the transaction a smooth one. I would recommend this supplier for all your motorcycle, clothing and accessory needs. Well done Wigan Yamaha.
just received my kawasaki z1000sx from wigan motorcycles.bike of my dreams in the colour I wanted with the spec I wanted.great service from carlo the sales assistant who dealt with me and mark the manager .I would recommend wigan motorcycles to anyone wishing to buy a new or used bike.good people, good service very very happy thanks carlo and mark
Had an amazing purchase experience with Carlo, Kevin and Will! Amazing people to deal with and they all made sure my bike was up to standard and ready when I needed it. Couldn’t thank them enough for their customer service! Thank u to u all n I really appreciate everything u did for me ???? Added a little trick to it n it now, sounds AMAZING ????
Absolutely excellent service from start to finish buying my new MT09SP. Nothing was too much trouble, would highly recommend to anybody, Wigan Yamaha. Thanks Mark W and the rest of the team, Paul.
I purchased my first bike from Wigan Motorcycles and I couldn't be happier! Paul did an amazing job at providing all the information I needed about the bike and the purchase/delivery process. The bike arrived as pictured, completely clean and serviced. Can definitely recommend this place!
Just taken my new Royal Enfield Interceptor for its first service (06.09.19) Excellent customer service from Will and the team. Went above and beyond and made me feel like a valued customer. Well worth a visit and they have some fantastic stock. Thanks guys ????????
Remote purchase , got a better deal then my local dealer so went for it. Bike was delivered and had no issues. Good experience and put up with me endless ?,s and emails....